All-in-One Terminal is only available in Singapore.

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Overview

The HitPay S1F2 All-in-One Card Terminal is a comprehensive point-of-sale solution designed for businesses seeking mobility and a feature-rich solution. This standalone terminal offers integrated card payments, in-built printing capabilities, and cellular connectivity.

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Steps to get your All-in-One Terminal

  1. Create a HitPay account
  2. Successfully complete KYC and onboard onto HitPay
  3. Reach out to our Sales Team via our Contact Sales form
  4. Our Sales Team will enable “Cards (by Adyen)” as a payment method for you
  5. On your dashboard, go to Settings > Payment Methods > Select “Turn On” for “Cards (by Adyen)”
  6. Successfully onboard onto “Cards (by Adyen)”
  7. Purchase your All-in-One terminal on HitPay’s Terminal Store
  8. Receive your terminal, you’re good to go!

Feel free to contact us at support@hit-pay.com if you have any questions at all.

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Steps to Set Up

  1. When you receive the device, insert the battery and plug the provided cable into the port with the lightning bolt symbol to power the reader. Press the Power button on the left side of the device to switch on the device.
  2. After switching on, press “Settings” on the Homepage, choose “Network”, enter passcode “0000”, choose “Wifi” and connect to your Wi-Fi network.
  3. Leave it on and connected to Wi-Fi for ~1 hour for the HitPay app to download on your homescreen, and for your terminal to setup.
  4. Once the HitPay app has been downloaded, Open the HitPay App > Login > Click “Settings” > Click “Check Reader Connection” > Choose to connect to “Adyen POS”

In case your HitPay app does not download, click “Settings on the Homepage, choose “Apps”, enter passcode “0000” and the app should start downloading.

Please note that you have to use the cable provided in box to charge.

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Steps to Accept a Payment

To accept payment, follow these steps below :

  1. Make sure you’ve already completed the above steps to set up the All-in-One terminal.
  2. Launch the HitPay App by opening it on your device.
  3. Log in to your account
  4. On the home page, enter the transaction amount and tap the Charge button to continue. You can also add an invoice number, remarks, or any description under the Add Description field.
  5. Choose the payment method from the list of available options. Select “Card Terminal” as the payment method and follow the prompts.
  6. You should be prompted to either tap or insert the customer’s card into the terminal. After tapping or inserting the card, wait for the payment success message to appear in the HitPay App.

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Set Up your Printer Settings (Auto/Manual)

  1. Open HitPay app
  2. Go to Settings > Printer
  3. Click on the Printer Settings (Gear Icon) on the top right of the page.
  4. Choose to enable/disable the automatic receipt printing by turning on/off the toggle.
  5. If you selected automatic, select the number of receipts to be printed. If you are printing more than 1 receipt, you can set the time delay between each prints.
  6. Once you’ve configured your preferences, click on the “Save” button to apply the changes.

From now on, every transaction made through the HitPay POS app will follow your customized settings.

If you set the settings to “Manual” print, an option to “Print” will be shown after each successful transaction. You can select that to trigger a print receipt for your customer.

You can customize your printed receipts by navigating to the Settings tab and clicking on Receipt Customization.

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Specifications

FeatureDescription
Device dimensions200 mm L x 78 mm W × 56 mm H / 7.9” L x 3.1” W x 2.2” H
User interface5.5” Touch display
Paper roll size40mm
Weight495G / 1.09lbs
Battery5840mAh (21.3Wh), replaceable
ProcessorQuad-core, 1.3 GHz, ARM Cortex-A7 32-bit RISC processor
Memory16GB flash & 2GB RAM

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Troubleshooting Wi-Fi Connection

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Reader is unable to connect

To check connectivity, go to the Device homepage, then select “Settings”, choose “Network”, enter passcode “0000”, choose “Wifi” and connect to your Wi-Fi network.

  • Make sure the Wi-Fi network is connected and has internet access.
  • The signal strength is good.

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FAQs

  1. What do I do if I get the error “Could not process the payment. Please check the connection.”

Make sure terminal is connected to WiFi (preferably, since there’s connection issue)/Hotspot using a mobile device instead of using the cellular. Go to Settings > Configuration > Update. Passcode is “0000”.

Please contact us support@hit-pay.com if you have any questions.

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