Account Setup

Create your HitPay account and start accepting payments in minutes

Overview

Welcome to the Account Creation process for HitPay! In this guide, we’ll walk you through the steps to create your HitPay account, enabling you to seamlessly manage your business transactions and payments. Whether you’re new to HitPay or looking to set up a test account, we’ve got you covered.

• Sign Up: To begin your journey with HitPay, please visit our Sign Up Page and get started on unlocking a world of streamlined payment solutions.

Sandbox Environment: If you want to explore the APIs without creating a full account, create a Sandbox account.

To create an account, follow these steps:

HitPay supports the following countries:

• Singapore
• Malaysia
• Philippines
• Thailand
• Indonesia
• Hong Kong
• New Zealand
• Australia

Other countries’ signups are now on waitlist. For more information, please contact the support team.

1. Create an Account

   Begin by selecting your country. It’s important to choose the correct country, as this choice is permanent once made. Visit our Sign Up Page to get started.

2. Business Info

   Provide fundamental details about your business. This step lays the foundation for accurate and efficient transactions.

3. Connect Your Bank

   Link your preferred bank account. This is the account where your payouts will be sent.

4. Owner Verification

   Complete a selfie and liveliness check. This step adds an extra layer of authentication.

5. Business Verification

   Fill out the verification form to submit your application for approval. This verification process is essential to maintaining a trustworthy and secure ecosystem.

6. Choose Payment Methods

   Select the payment methods that best suit your business needs. Our flexible options cater to a wide range of preferences.

Account Security

Shared Responsibility

Learn about the shared responsibility model for account security and best practices for maintaining secure access.

Two-Factor Authentication

Set up two-factor authentication to add an extra layer of security to your HitPay account.

FAQs

Unable to Complete Owner Verification?

If you encounter difficulties during the owner verification process, please ensure that you’re following the guidelines provided in the verification instructions. Make sure the selfie is clear and that you’re in a well-lit environment. If issues persist, reach out to our dedicated support team for prompt assistance.

I do not have a website, what do I enter?

If your business does not have a website, please use your social media links.

Can I change my account type (Business/Individual) after signing up?

No, you cannot change your account type once the verification process has been completed based on your selected account type. If your verification is still pending, you can contact our support team to request a change.

How can I delete my HitPay account?

Deleting a HitPay account is not a self-service process at the moment. Please email [e-mail] if you wish to delete your HitPay account.

For any additional questions or concerns, our support team ([e-mail]) is always available to provide assistance and ensure your account creation process is as smooth as possible.