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Overview

Welcome to the Account Creation process for HitPay! In this guide, we’ll walk you through the steps to create your HitPay account, enabling you to seamlessly manage your business transactions and payments. Whether you’re new to HitPay or looking to set up a test account, we’ve got you covered.

  • Sign Up: To begin your journey with HitPay, please visit our Sign Up Page and get started on unlocking a world of streamlined payment solutions.

  • Sandbox Environment: If you’re keen on exploring the functionalities of HitPay in a safe environment, you can also create a test account in our Sandbox. Simply follow the steps provided on our Sandbox Account Creation Page.

Before you dive into the account creation process, here’s a sneak peek of the six essential steps you’ll be taking:

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Steps

  1. Create an Account: Begin by selecting your country. It’s important to choose the correct country, as this choice is permanent once made.

  1. Business Info: Provide fundamental details about your business. This step lays the foundation for accurate and efficient transactions.

  2. Connect Your Bank: Seamlessly link your preferred bank account. This is the account where your payouts will be securely sent.

  3. Owner Verification: Ensure a smooth and secure experience by completing a selfie and liveliness check. This step adds an extra layer of authentication.

  4. Business Verification: Fill out the verification form to submit your application for approval. This verification process is essential to maintaining a trustworthy and secure ecosystem.

  5. Choose Payment Methods: Tailor your experience by selecting the payment methods that best suit your business needs. Our flexible options cater to a wide range of preferences.

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Account Security & Shared Responsibility

At HitPay, securing account access is a shared responsibility between us and our SME partners. We enforce strict controls to ensure that only authorized personnel can access sensitive information:

  • Role-Based Access Controls: Each team member is assigned specific permissions aligned with their role, reducing the risk of misuse.
  • Two-Factor Authentication (2FA): 2FA is available for implementation and is highly recommended to add an extra layer of protection even if a password is compromised.
  • Password Sharing: We highly recommend not sharing your account passwords with your staff. Instead, each individual should use their own credentials to maintain accountability.

By following these guidelines, we work together to maintain a secure and reliable access environment.

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Setting Up Two-Factor Authentication (2FA)

Secure your HitPay account by enabling 2FA to provide an additional layer of security when logging in. Follow these steps to set up 2FA:

1

Access Security Settings

Click on Security from the top-right portion of the menu as shown below.

2

Enable 2FA

Click on “Set up two-factor authentication”.

3

Install Authenticator App

You will need to use any authenticator app such as Google Authenticator or Microsoft Authenticator available from the Apple App Store or Google Play Store. Follow the on-screen guide to proceed.

4

Scan QR Code

Scan the Barcode generated using your chosen Authenticator App and click Continue.

5

Verify Setup

Enter the code from your Authenticator App and Click Verify.

2FA is now activated! You will be prompted to enter a 2FA code from your authenticator app every time you log in to HitPay on the web and on mobile.

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FAQs

For any additional questions or concerns, our support team (support@hit-pay.com) is always available to provide assistance and ensure your account creation process is as smooth as possible.

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