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Verifying a Hong Kong-Registered Business

Businesses registered in Hong Kong can verify their HitPay account by completing both identity and document verification steps.

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Verification Process

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Identity Verification

The account representative must complete:
  • ID verification
  • Selfie submission
This step is done after you’ve successfully linked your business bank account.

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Document Verification

Submit the following documents for review:
  • Business Registration Number (BRN)
  • Company Registration Number (CRN) (optional)
  • ARN Business Document that includes shareholder names
  • Supporting business documents
If the account representative is not listed in the ARN Business Document:
  • A signed Letter of Authorisation (LOA) from a company secretary or director
  • Identification documents (with signature, e.g. passport) of both:
    • The account representative
    • The person signing the LOA
Our Compliance team may request additional documentation depending on your business type or ownership structure.

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Common Additional Requirements

  • Complex ownership structures → Submit a detailed Beneficial Ownership Structure
  • Multiple shareholders or partners → Submit valid ID of any owner/shareholder with 25%+ ownership
  • Regulated industries → Submit applicable licenses, such as:
    • Travel Agents Licence issued by the Travel Industry Authority (TIA)
    • Hire Car Permit (Private Service Vehicles) issued by the Transport Department of Hong Kong
Ensure that all scanned documents are clear, legible, and not cropped. Names must match the registration documents.