Skip to main content
HitPay point of sale app

​
Accepting a Payment

You can either checkout using Quick Sale mode or Point of Sale modes.
  • Launch the HitPay App
Begin by launching the HitPay app on your device. On the home page, input the transaction amount. To proceed, tap the Charge button. This action will present you with various payment methods available for use.
You can also include an invoice number, remarks, or any necessary description under the Add Description field.
  • Choosing Payment Method
From the list of the available payment methods, select the one that suits your customer’s preference or the desired transaction mode and follow the subsequent prompts and guidelines as required.
  • Completing Payment
Once the payment process has been completed successfully, you will be prompted with an option to email or text SMS receipt to your customer and you can also choose to print a physical receipt using HitPay’s Bluetooth receipt printer.

​
Card Readers

To accept payment using Card Readers, make sure you’ve already completed the steps to connect a reader to the HitPay App.
  • Launch the HitPay App
Begin by opening the HitPay app on your device. On the home page, enter the transaction amount and tap the Charge button to continue.
You can also add an invoice number, remarks, or any description under the Add Description field.
  • Choose Payment Method
A list of the available payment methods would be shown; select Card Terminal as the payment method and follow the prompts.
  • Completing Payment
You should be prompted to either tap or insert the customer’s card into the terminal. After tapping or inserting the card, wait for the payment success message to appear in the HitPay App.
You can choose to send a receipt by email or print a physical receipt using HitPay’s Bluetooth receipt printer

​
Accepting Card Payments

You can accept card payments in person using a HitPay Terminal or Tap to Pay on your phone. Customers can also pay by card on their own device using Scan to Pay.
Manual card entry (Key in Card Details) is no longer available in the HitPay app. This change applies to all countries and helps reduce fraud and chargeback risk.

​
PayNow QR

You also have the option of processing payments via PayNow QR. You generate a QR code that can be scanned by your customer to complete a payment. HitPay collects payments on your behalf for any PayNow QR transactions. Upon collecting the funds from the customers, HitPay will payout to you according to your payout schedule. Hence upon scanning the PayNow QR in the HitPay checkout page, the customer would see the beneficiary as HitPay Payment Solutions Pte Ltd.
  • Launch the HitPay App
Begin by opening the HitPay app on your device. On the home page, enter the transaction amount and tap the Charge button to continue.
You can also add an invoice number, remarks, or any description under the Add Description field.
  • Choose Payment Method
A list of the available payment methods would be shown; select PayNow as the payment method.
  • Completing Payment
A QR code would be generated. Your customer can now scan the code on their smartphone to proceed to checkout and complete the payment. Once the payment has been completed successfully, a payment success message would be displayed in the HitPay App.
You can choose to send a receipt of the transaction to the customer via email or text

​
Scan to Pay

Scan to Pay is a convenient payment method that allows you to send the payment checkout experience to the customer’s phone. It also lets you offer various online payment methods at your POS (e.g., BNPL, ApplePay, etc.).
Customers must use the camera or a QR code scanner to scan. Please do not use the banking app directly.
  • Enter the amount and click on Charge
  • Select “Scan to Pay”
  • Display the generated QR code to your customer
  • Customer should scan the QR code using their camera
  • Wait for payment confirmation on your POS app
  • Payment completed
Scan to Pay involves converting a payment link into a QR code.

​
Cash Transaction

The Cash Payment Method is a very straightforward process for logging in-person cash payments into HitPay. On the HitPay App home page, enter the transaction amount and tap the Charge button to continue.
You can also add an invoice number, remarks, or any description under the Add Description field.
A list of the available payment methods would be shown; select Cash as the payment method and click on Complete Payment once you have received cash payment from the customer. You should get a payment success message to confirm the transaction has been successfully recorded.
You can choose to send a receipt by email or print a physical receipt using HitPay’s Bluetooth receipt printer

​
Keypad Calculator

The keypad calculator is available on Android only.
The HitPay Android app includes a built-in calculator on the POS keypad, so you can add up amounts on the spot without switching apps. A calculator button sits next to the 0 key on the keypad:
  • Single tap — toggles between + (addition) and − (subtraction)
  • Long press — opens an operation picker with +, −, ×, and ÷
As you type, the calculation history appears below the main amount (e.g., 1+2.50). Once the calculation is complete, the result becomes the starting value for the next operation.

​
FAQ

To modify the currency for quick sale transactions, navigate to your app’s Settings and select Quick Sale Currency.Please be aware that a non-home currency (currency other than the default currency) is not compatible with Terminal payments. To charge in a foreign currency, use Scan to Pay.

​
Follow these steps to reverse a cash transaction using HitPay Dashboard:

  1. Navigate to Bank Payouts > Transactions
  2. Click on the transaction that you would like to reverse
  3. Click on the Void button
  4. Click on the Confirm button and wait for the refund success message
If you want to fully reverse the transaction, leave the refund amount field empty or enter the specific refund amount if you want to partially reverse some funds from the transaction.
HitPay Terminals support Visa, Mastercard, and American Express cards. In addition, mobile wallets such as Apple Pay, Google Pay, Samsung Pay, and Fitbit Pay are also supported on HitPay Terminal.The Sunmi V2s terminal has the capabilities to generate PayNow QR code, or a Scan-to-Pay QR code which customers can scan using their own mobile devices to be redirected to a checkout page, wherein all other payment methods available for the your HitPay account will be available for use.
PayNow provides a peer-to-peer funds transfer service available to retail customers of ten participating banks and four participating Non-Bank Financial Institutions (NFIs) in Singapore – Bank of China, CIMB Bank Berhad, Citibank Singapore Limited, DBS Bank/POSB, HSBC, Industrial and Commercial Bank of China Limited, Maybank, OCBC Bank, Standard Chartered Bank, UOB, GrabPay, LiquidPay, Singtel Dash and Xfers.PayNow QR Scan and Pay is supported by the following apps:
  1. DBS/POSB Digibank
  2. UOB Mighty
  3. OCBC PayAnyone
  4. DBS PayLah!
  5. Google Pay Singapore
  6. Citibank Singapore Limited
  7. SC Mobile Singapore
  8. HSBC Singapore
  9. MayBank2u SG
  10. Industrial and Commercial Bank of China Limited
  11. Bank of China
  12. CIMB Bank Berhad, Standard Chartered Bank
  13. GrabPay
  14. LiquidPay
  15. Singtel Dash
  16. Xfers
Last modified on October 13, 2026