> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hitpayapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Roles & Permissions

> Learn about the different user roles in HitPay and the permissions each role grants. This guide outlines what Owners, Admins, Managers, and Cashiers can access and manage within your HitPay account.

## User Roles

### Modifying User Permissions

After a team member accepts their invitation, you maintain the flexibility to modify their role as necessary. You can access the option to adjust a team member's role from your account's user management settings. Click the edit icon next to their user account to make the desired changes.

### Owner

* Full access to the entire dashboard
* Full control of products, discounts, taxes, surcharges, tips
* Has access to invite new users
* Has access to remove any user, including Admins
* Can assign multiple Admins per business
* Can access all reports and receives relevant notifications
* Can access Sales and Reports across all locations and users
* Can initiate a refund for any transaction

### Admin

* Full access to dashboard
* Full control of products, discounts, taxes, surcharges, tips
* Has access to invite new users with Manager and Cashier roles
* Cannot remove other Admins
* Has access to all reports and receives relevant notifications
* Can access Sales and Reports across all locations and users
* Can initiate a refund for any transaction

### Manager

* Has "View Only" access to bank account details
* Full control of products & discounts only
* Has "View Only" access to API keys
* Managers will be able to access transactions that are not assigned to any location (e.g API transactions, Plugin transactions)
* If assigned to a location, managers can only access transactions and export reports from their designated location
* Can initiate a refund for transactions that do not have a location OR transactions under their designated location only

### Cashier

* Limited to accepting payments using:
  * Point of Sale
  * Recurring billing
  * Invoicing
* Can access Sales and Reports but is restricted to viewing transactions conducted under their personal account only
* Refund is restricted by default, Owners or Admins can configure whether to allow/disallow cashiers to perform a refund

<Snippet file="account-security.mdx" />
